Appliance Fault Codes

What that error code means — and what you can safely check

Candy washing machine E23 error code

E23 means drain pump timeout. The drain pump ran but the drum did not empty in time — a blocked filter, hose or dead pump..

Often fixable at home · Fault type: Electrical/hardware

Safe checks, in order of likelihood

  1. Open the pump filter flap, drain the water and clear the filter fully.
  2. Check the drain hose for kinks and the standpipe for blockage.
  3. Power-cycle and run a drain/spin; a repeat points to the pump.

Call a professional when…

Clear the filter and hose first; then the drain pump is replaced. If the code returns after these checks, book a qualified engineer.

Parts usually involved

Related symptom guides

Sources