Candy washing machine error codes
Candy washing machines (Hoover Candy group) show E-number codes. Door, filling and drain faults are the ones most often reported by UK owners.
| Code | Meaning | Severity | First action |
|---|---|---|---|
| E04 | Door open / lock fault | Often fixable at home | The door is not detected as closed or the lock failed, so the programme will not start. |
| E05 | Water level / filling fault | Often fixable at home | The machine did not reach the expected water level — supply, valve or pressure-switch fault. |
| E07 | Drain / pump fault | Often fixable at home | The machine could not drain within the expected time, so water is left in the drum. |
| E16 | Door lock / child-lock fault | Often fixable at home | The door lock circuit reported a fault or the door opened mid-programme. |
| E23 | Drain pump timeout | Often fixable at home | The drain pump ran but the drum did not empty in time — a blocked filter, hose or dead pump. |
Safety first
Unplug before any check. Never open panels beyond the filter flap. Anything involving internal wiring, the heater or gas must go to a professional — see each code page for its "call a professional when" line.